In this weeks’ podcast episode, we sat down with Debbi Stanley, CFRE to talk about how we can set up our donor retention strategies for better success. Taking knowledge and insights from the for-profit customer success models, we can apply retention and engagement strategies to our donors that will build relationships and loyalty. Debbi shares with us the Donor Success Model and how to put it to work for your organization.
You’ll Come Away Learning:
- Overview of the Donor Success Model and how to implement it at your organization
- What is the difference between desired outcomes and impact?
- How your nonprofit should think about investing in donor retention strategies
If you’re hungry for more, check out our last episode on capturing the attention of your supporters in the digital age. Listen to it in the car, on the train to work, while you’re doing the laundry or while taking a walk. We hope you enjoy it! Be sure to subscribe in your favorite podcast player like iTunes, Google Play, or Stitcher.